How to fix any problem with your SASSA card

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How to fix any problem with an SASSA card

The South African Social Security Agency (SASSA) gives people who get social grants in South Africa a card called an SASSA card.

The card is used to get the grant payment and keep track of it. It can be used at ATMs and stores that take Visa.

SASSA card declined

If your SASSA card was turned down, it could be because of a few things:

  1. The card might have been blocked because of strange activity or because it was reported lost or stolen.
  2. The card may have run out of time and should be replaced.
  3. The linked account may have a negative balance or have been closed.
  4. There may be a problem with the network connection or the point of sale (POS) machine.

 

You should get in touch with SASSA as soon as possible to find out why your application was turned down and fix the problem.

Pin on SASSA card doesn’t work

If the PIN on your SASSA card doesn’t work, it could be because of a few things:

  1. Maybe you put in the wrong PIN. Make sure you’re typing in the right PIN.
  2. The card might have been blocked because of strange activity or because it was reported lost or stolen.
  3. The card may have run out of time and should be replaced.
  4. The linked account may have a negative balance or have been closed.
  5. There may be a problem with the network connection or the point of sale (POS) machine.

If you put in the right PIN and are still having trouble, you should call SASSA as soon as you can to find out why you were turned down and fix the problem. They might need to unblock the card or change the PIN.

How do I put a hold on my SASSA card online?, How to block SASSA card.

Follow these steps to block your SASSA card online:

  • Go to www.sassa.gov.za and sign in to your account there.
  • Look for the “block card” or “report lost or stolen card” option.
  • Follow the on-screen instructions to report the card as missing or stolen.
  • Once your card is blocked, you will need to call SASSA to order a new one.
  • You can also call the SASSA call center and they will help you figure out how to block your card.

Please keep in mind that any unfinished transactions on your card will not go through once the card is blocked.

 

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