What does it mean when SASSA says “approved, no payment”?
If the South African Social Security Agency (SASSA) says that a benefit application has been approved but there is no payment, it usually means that there is a problem with the payment process or the applicant’s banking information.
It could also mean that the date for making the payment has not yet come.
The person should call SASSA to find out what the exact reason is for the delay in payment and to give any information needed to fix the problem.
If a person’s application for benefits was approved by SASSA but they haven’t been paid yet, they should first call SASSA to find out why they haven’t been paid yet.
They might be asked to give more information or paperwork to help solve the problem.
The person should also check with their bank to make sure that their banking information is correct and up-to-date and that there are no holds or restrictions on their account that could be stopping the payment from going through.
If the person can’t get their problem fixed with SASSA or their bank, they might need to talk to a social worker, a community leader, or a legal aid group. They could also try asking their local Member of Parliament or other government officials for help to solve the problem.