What to do if your phone refuse to turn on

Have you ever picked up your phone only to find that it won’t turn on? It’s a frustrating experience, to say the least. A phone that won’t turn on can be caused by a number of factors, from a dead battery to a software glitch. The good news is that most of these issues can be fixed relatively easily, without the need to take your phone to a repair shop. In this post, we’ll guide you through some simple steps you can take to fix a phone that won’t turn on, and get it back up and running in no time.

Reasons Why your phone May refuse to turn on all of a sudden.

Here are some possible reasons why your phone May refuse to turn on, and also how you can fix this issue

  • Dead battery: While a dead battery may seem like an obvious cause, there can be a variety of factors at play. For example, if the battery has been overcharged or exposed to extreme temperatures, it may not hold a charge as well as it should. In some cases, a faulty charging cable or port can prevent the battery from charging properly, even if it’s not completely dead.
  • Power source issues: Similarly, power source issues can be caused by a range of factors. For example, if the charging cable is frayed or damaged, it may not be able to transfer power to the phone effectively. Similarly, if the power outlet is not working properly, the phone may not be able to charge even if the cable is fine. In some cases, the charger itself may be the problem, especially if it’s a third-party charger that doesn’t meet the phone’s specifications.
  • Software issues: While software issues can be more complex than battery or power source issues, they are also often easier to fix. For example, a software update may have caused a glitch that prevents the phone from turning on. Alternatively, an app or file may be causing the phone to crash or freeze, preventing it from booting up properly.
  • Hardware issues: Hardware issues can be more serious than software issues, and may require more extensive repairs to fix. For example, a faulty power button may prevent the phone from turning on, even if the battery and charging cable are fine. Similarly, a damaged motherboard or other internal component can cause the phone to malfunction.
  • Water damage: Water damage can be especially tricky, as it can cause a range of issues depending on the severity of the damage. For example, if water gets inside the phone and comes into contact with the internal components, it can cause corrosion or short circuits that prevent the phone from turning on. In some cases, the damage may not be immediately apparent, but can cause problems over time as the phone’s internal components begin to degrade.
  • Physical damage: Like water damage, physical damage can be difficult to diagnose and repair. Depending on the severity of the damage, it may affect the phone’s internal components in a variety of ways, preventing it from turning on. For example, if the screen is cracked or shattered, it may not display anything even if the phone is working otherwise. Similarly, if the phone has been dropped or subjected to other trauma, it may cause internal damage that prevents it from turning on.

As you can see, there are a wide variety of reasons why a phone may not turn on, and diagnosing the specific cause can be challenging. However, by following some basic troubleshooting steps, you may be able to identify and fix the issue.

how to fix a phone that won’t turn on.

Below are what you need to do if you phone refuse to turn on

  1. Check the battery

The first thing to do when your phone won’t turn on is to check the battery. If your phone is completely dead, it may simply need to be charged. Here’s what you can do:

  • Charge the battery: Connect your phone to a charger and wait for a few minutes. If the battery was completely drained, it may take some time to show any sign of life. Keep the phone plugged in for at least 30 minutes before trying to turn it on again.
  • Replace the battery: If your phone has a removable battery, try removing it and then putting it back in. Sometimes, the battery may have shifted slightly, causing the phone to lose power. If this doesn’t work, you may need to replace the battery altogether.
  1. Check the power source

If your phone is still not turning on, it’s time to check the power source. There may be an issue with the charging cable, power outlet, or charger itself. Here’s what you can try:

  • Check the charging cable: Make sure the charging cable is properly connected to both the phone and the charger. If there are any frayed wires or damage to the cable, try using a different cable.
  • Check the power outlet: Try plugging the charger into a different power outlet to see if that solves the problem. It’s possible that the outlet itself is not working properly.
  • Try a different charger: If you have access to another charger, try using it to see if the problem is with the charger itself.
  1. Perform a hard reset

If the battery and power source are not the issue, you may need to perform a hard reset. This will erase all data on your phone, so make sure you have a backup before proceeding. Here’s how to do it:

  • iPhone: Press and hold the Home button and the Sleep/Wake button (or the Volume Down button on iPhone 7 or later) at the same time. Keep holding them down until the Apple logo appears.
  • Android: The process may vary depending on the phone model. Typically, you can try holding down the Power button and the Volume Down button (or the Volume Up button on some phones) at the same time for a few seconds until the phone restarts.
  1. Boot into safe mode

If your phone still won’t turn on, you can try booting it into safe mode. This will disable any third-party apps that may be causing the issue. Here’s how to do it:

  • Android: Press and hold the Power button until the phone restarts. When the logo appears, press and hold the Volume Down button until the phone finishes booting up. You should see “Safe mode” in the bottom left corner of the screen.
  1. Check for software updates

If your phone is still not turning on, it’s possible that there’s a software issue. Check for any available updates and install them if necessary.

  • iPhone: Go to Settings > General > Software Update.
  • Android: Go to Settings > System > Software update.
  1. Contact support or take your phone to a repair shop

If none of these steps work, it may be time to contact support or take your phone to a repair shop. There may be a more serious hardware issue that needs to be addressed.


A phone that won’t turn on can be a frustrating experience, but there are steps you can take to try and fix the issue. By checking the battery and power source, performing a hard reset, booting into safe mode, and checking for software updates, you may be able to get your phone up and running again

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